- Entered phone number in a textbox under Getting Started on Amazon Getting Started
- I got an SMS immediately with a link to download appstore. I clicked on that and the download finished in a few seconds.
- When I was about to install, I got an error saying "For security reasons apps from other sources are blocked"
Now I call ATT customer care. First they put me in queue for couple of minutes before serving me. Then a robot says something that I'm remotely even interested. After entering a few details to identify myself, someone answers the call. He doesn't even understand the problem I have. He puts me on hold to ask someone if they understand my problem. After several minutes, he comes back and says my software version is the latest and I have to wait for next release to get any update. I told myself, Amazon can't be lying. So I asked to speak with his manager. I'm put on hold for another 5minutes. Finally, manager seem to understand the problem. She at least know that people had this problem in the past. I felt so relived when someone from ATT knew the problem I'm talking about. But she doesn't know how to resolve. She puts me on hold to contact another person who might be able to help me. after waiting for another 5minutes, she puts another person in conference call. He is the one I should have talked to in the first place. He immediately pushes an update in real time and I was able to install appstore while on the phone with him.
It took me 50 minutes of talking and waiting to get a damn update installed on my phone. The wait is worth. I got my amazon appstore installed and several other amazon apps.
It seems like very few people know what this update is. So if you need an update, escalate it and talk to more ATT representatives. I know its painful but sadly thats the way it works.
I don't understand why ATT by default push this update. Has it got anything to do with the rivalry between Google and Amazon appstores?
I am having a problem installing the appstore on my LG Marquee. My provider is Boost Mobile. It is stock android. I have checked to allow Unknown Sources and it still will not install. It is pretty much stock Android. They really don't have any customization to this phone. I've contacted Amazon and Boost and nobody is able to help me. This really sucks.
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